Manufacturing Website Design: 158% More Leads
A new website, persona-based content and SEO helped a family-owned pyrometer manufacturer have its best sales year ever.
The Client
About Williamson
Williamson is a family-owned manufacturer of highly accurate infrared pyrometers, the non-contact temperature sensors used for process control. Founded in 1951 and based in Concord, Massachusetts, it designs application-specific sensors that read accurately through steam, flames, combustion gases, water and oil.
Its customers run demanding processes in steel, aluminum, copper, petrochemical, semiconductor and flame-fired industries, where an accurate reading matters.
Key Takeaways
- Williamson needed a better customer journey, a stronger marketing engine and more brand presence.
- We launched a new responsive WordPress site, then built content and SEO around its buyer personas.
- Leads rose 158% and conversion rate 300% year over year, in Williamson's best sales year ever.
The Challenge
A Specialist Product That Was Hard to Find
Williamson's pyrometers solve measurement problems other sensors can't. But a technical, custom product is hard to explain online, and buyers first need to find it.
The question was how best to introduce the brand to prospective customers. Williamson came to us with three goals.
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01
Improve the Customer Journey
Buyers needed a clearer path through Williamson's products and applications, from the first visit to a conversation with an expert.
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02
Increase the Power of the Marketing Engine
Williamson wanted a steady flow of new prospects and content that would help them reach a purchasing decision.
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03
Strengthen Brand Presence
A family-owned specialist needed to be visible to the industrial buyers searching for answers to hard measurement problems.
The Approach
How We Helped Williamson
We rebuilt the foundation first, then put it to work. Each step built on the one before it. Select a step to see what we did.
Step 1 of 4
A New Responsive WordPress Website
We launched a fully redesigned website on WordPress, with a completely new site architecture and navigation.
The responsive design works on any device and gives buyers a clearer path from their application to the right pyrometer.
Step 2 of 4
Content for Every Buyer Persona
As soon as the site launched, we built an inbound marketing strategy around it.
Content was written for each of Williamson's buyer personas, to bring in new prospects and help them reach a purchasing decision.
Step 3 of 4
Core Pages Optimized for Search
We optimized Williamson's core website pages to improve their Google search rankings. Buyers searching for help with a specific measurement problem could find the right solution.
Step 4 of 4
A Plan to Align Marketing and Sales
We developed a plan to align marketing and sales, so the new leads coming from the website reached the sales team ready for a conversation.
We approached New Perspective for a website redesign project and right from the very first interaction, I knew they were the company that we wanted to work with. New Perspective truly outperformed our expectations.
Thomas Huff
Director of Sales and Marketing, Williamson
The Results
Williamson's Best Sales Year Ever
After the new website and marketing strategy launched, Williamson attracted more leads and turned more of them into customers.
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Conversion
300%
Increase in conversion rate
Year over year
More visitors became leads and customers.
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Leads
158%
Increase in lead generation
Year over year
New prospects found Williamson through search and content.
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Engagement
33%
Increase in average time on site
Year over year
Visitors spent longer with the new site and its content.
FAQs
Frequently Asked Questions
01How did Williamson triple its conversion rate?
A redesigned WordPress website with new architecture and navigation, content written for each buyer persona and optimized core pages. Conversion rate rose 300% year over year.
02What results did Williamson see?
A 158% increase in lead generation, a 300% increase in conversion rate and a 33% increase in average time on site, all year over year. It was Williamson's best sales year ever.
03What did New Perspective do for Williamson?
We redesigned the website, created a content strategy for Williamson's buyer personas, optimized core pages for search and developed a plan to align marketing and sales.
04What does Williamson make?
Infrared pyrometers: non-contact temperature sensors for process control in steel, aluminum, copper, petrochemical, semiconductor and flame-fired applications.
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