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Open Positions

Timely Update: The New Perspective team is working 100% remotely and thriving during these challenging times. Our workforce has no immediate plans to return to our Westborough, MA office.

Senior Client Success Manager

Are you experienced and passionate about client service in a digital marketing agency environment?

Do you thrive in a fast-paced organization, leading client relationships, and delivering top-shelf marketing services?

If you are nodding your head, consider joining our team.

We are looking for Senior Client Success Managers who are professional, poised, organized, and able to manage multiple client engagements. Backed by skilled and dedicated colleagues, our Senior Client Success Managers love agency work and thrive in a digital, rapidly-changing environment.

As a Senior Client Success Manager you will:

  • Own key client relationships and manage all aspects of the engagement (on budget, on time, on spec)
  • Deliver client satisfaction and retention
  • Establish and deliver custom, goal-oriented digital marketing plans
  • Use clear verbal and written communications both in-person and through project tools to keep clients and internal project stakeholders well-informed

You:

  • Are an excellent written and oral communicator
  • Have a knack for problem-solving with data
  • Have a love and passion for technology, software, and inbound marketing
  • Have experience working with clients remotely and/or in-person
  • Are autonomous, adapt quickly, and can balance various responsibilities
  • Are driven to make a difference for your clients
  • Work well in a team environment and enjoy learning from those around you
  • Are organized with strong attention to detail
  • Demonstrate positivity and resilience in relationships

Education and Other Requirements:

  • 4+ years of working in a digital marketing agency servicing clients and managing projects.
  • Bachelor’s degree in business, marketing, communications, or related field is a plus
  • Experience with HubSpot, WordPress & Google Analytics
  • Experience with Agile and Jira is a plus

Benefits Highlights:

  • Competitive salary with incentives
  • 401K plan with company match
  • Medical and vision insurance with agency contribution
  • And more

Geography:

  • New Perspective is headquartered in Westborough, MA
  • This position is remote. Candidates must live in the Eastern or Central USA time zones.

How to Apply:

To apply, please email a copy of your resume and cover letter to careers@npws.net

Inbound Marketing Specialist

We’re passionate about helping our clients growth through inbound marketing and we are looking for an exceptional candidate to help us fulfill our mission.

Are you experienced enough and ready to take on the challenge? Are you smart, enthusiastic and eager to work with other smart people to solve complex problems? Then we are looking forward to hearing from you!

An Inbound Marketing Specialist’s core responsibilities include creating engaging content and using our marketing automation platform to distribute targeted content through multi-channel marketing campaigns. The ideal candidate will be an exceptional writer/story-teller and have experience in content marketing and the ability to extract actionable insights from data. Close attention to detail, a results-oriented mindset and the ability to adapt to the perpetual changes present in digital marketing today are essential. The Inbound Marketing Specialist will report to the Director of Client Success. This full-time position will be based in New Perspective’s Westborough, MA office.

As an Inbound Marketing Specialist you will:

  • Execute inbound marketing programs to engage and influence clients’ target markets
  • Develop rich content that attracts a qualified audience to our clients’ owned properties. This may include blogs, whitepapers, eBooks, reports, webinars, infographics, etc.
  • Convert website traffic through calls-to-action, landing pages, and content offers
  • Track, report, and analyze program performance, and make recommendations for further improvement
  • Manage projects, contractors, vendors, timelines and all deliverables for assigned clients
  • Leverage our marketing automation platform (HubSpot) to optimize clients’ lead generation & lead nurturing processes through email campaigns, content marketing, and social media channels

You:

  • Have a love and passion for technology, software and inbound marketing
  • Can demonstrate experience writing long and short-form content for marketing campaigns, email marketing, social media campaign support and analysis and SEO
  • Independent learner, adapt quickly to change and have the patience to create great work
  • Are driven to make a difference for clients
  • Work well in a team environment and enjoy learning from those around you
  • Have a knack for problem-solving with data
  • Well-organized with a strong attention to detail
  • Demonstrate positivity and resilience in relationships

Education and Other Requirements:

  • 3-5+ years of relevant work experience; agency background is a plus
  • Bachelor’s degree in journalism, communications, or related field
  • Prior experience managing popular social media platforms
  • Experience with website analytics tools (like Google Analytics) and an understanding of how to set and track goals, report website metrics to clients, and their impact on marketing strategy
  • Understand metrics including CTR, impressions, conversions, etc. related to digital marketing campaigns and can communicate them to internal teams and clients
  • Experience with HubSpot

Benefits:

  • Competitive salary with incentives
  • Convenient location with work-life balance
  • 401K plan with Company match
  • Paid training days
  • Monthly team lunch and learns
  • Medical insurance with agency contribution
  • Flexible spending account
  • Short-term disability
  • Work from home options
  • Paid time off and paid holidays

How to Apply:

To apply, please email a copy of your resume and cover letter to careers@npws.net

Creative - Tech Savvy - Talented?

Position Summary:

Here at New Perspective we are always on the lookout for great talent, from Content Marketers to Project Managers & Developers. Send us your resume—we would love to hear from you.

How to Apply:

To apply, please email a copy of your resume and cover letter to careers@npws.net

Core Values

POSITIVITY WINS

Our positive attitude helps us see opportunities where others see problems.

BETTER EVERY DAY

Kaizen mindset empowers our team to constantly improve what we do and how we do it.

DRIVEN BY PASSION

We are passionate about creating demand and driving ROI for our clients.

 MAKE IT HAPPEN

We deliver on our promises. Dependability lets us turn opportunities into results.

Picturing Yourself Here?

We look forward to getting to know you.

If you’re interested in exploring a career here at New Perspective, we encourage you to reach out through one of the positions listed above. If you don’t see a match, feel free to email us your resume and connect with us through LinkedIn for new opportunities.

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