From Zero to 1000+ Leads: Paid Media & CRO That Delivered for Planet Aid

Planet Aid is a nonprofit that collects and recycles used clothing and shoes to protect the environment and support sustainable development in communities worldwide.
Textile Recycling, Environmental Sustainability, Community Development, Education, Sustainable Agriculture.
Paid Media Strategy & Execution, Landing Page Optimization, Conversion Rate & Funnel Strategy, HubSpot Reporting.
Their Challenges
Planet Aid, known for its global Humana People to People Volunteer Program, wanted to bring its mission to the U.S. for the first time. While their team had a foundational strategy and some internal execution capability, they needed a marketing partner to optimize campaigns, scale results, and apply conversion-focused expertise.
They turned to New Perspective to accelerate growth across paid media, landing page optimization, HubSpot reporting, and conversion rate strategy.
The volunteer program had proven successful in Europe, but U.S. audiences responded differently. Planet Aid faced three key hurdles:
- Limited internal bandwidth for campaign execution and monitoring
- Inconsistent engagement across U.S. channels
- The need to quickly identify what worked and double down
Although the message and mission were strong, Planet Aid lacked a systematic, data-driven way to convert traffic into qualified leads at scale.

How can Planet Aid expand their clothing donation impact and increase community engagement across the U.S.?
How We Helped Planet Aid
New Perspective implemented a tightly scoped mix of strategy and hands-on support:
Paid Media Strategy & Execution
- Launched lead generation campaigns on Meta, YouTube, and Google Performance Max
- Ran A/B tests on audience segments, messaging, and ad creative to identify high-performing combinations
Landing Page Optimization
- Conducted CRO audits and implemented improvements
- Tested multi-step vs. standard forms to maximize conversions
- Added targeted exit-intent popups to recapture abandoning visitors
Conversion Rate & Funnel Strategy
- Reviewed and optimized the lead nurture workflow resulting in a 21% increase in click-through rates
- Supported Planet Aid with testing structure, form variations, and prioritization
HubSpot Reporting
- Built a custom dashboard tracking source, state, conversion rates, and form types
- Enabled real-time performance visibility for Planet Aid’s internal team

The Results
- 1,104 new contacts generated via paid ads since launch
- Landing page forms averaged a 9.71% conversion rate
- Nurture email open rate: 37.51%
- Nurture email click-through rate: 31.43%
- Q2 client satisfaction score: 9.5/10
Why It Mattered
This campaign allowed Planet Aid to:
- Prove the program’s viability in the U.S. market
- Capture and convert interest with minimal internal lift
- Make faster, data-driven decisions through clear attribution and reporting
What Made It Unique
This was a true U.S. pilot. Results in Europe didn’t translate directly, so assumptions had to be rebuilt. Success required tight coordination between New Perspective and Planet Aid’s internal team, combining strategic oversight with hands-on execution.

9.71%
Avg. landing page forms conversion rate
37.51%
Nurture email open rate
31.43%
Nurture email CTR rate
⭐⭐⭐⭐⭐
“It seems like the adjustments that were made really had a positive impact. Madison does a great job keeping us organized and on track while also bringing creative ideas and solutions. That’s why we’re scoring Q2 as a 9.5“
Haley Chitty
Communications Manager, Planet Aid

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