Nonprofit Marketing Agency: 1,104 Contacts From Paid Ads & CRO
Nonprofit marketing for a textile recycling nonprofit: Meta, YouTube and Performance Max ads plus landing page CRO drove 1,104 new contacts.
About Planet Aid
Planet Aid is a nonprofit that collects and recycles used clothing and shoes to protect the environment and support sustainable development in communities worldwide.
Known for its global Humana People to People Volunteer Program, Planet Aid wanted to bring its mission to the U.S. for the first time. It turned to New Perspective to accelerate growth across paid media, landing page optimization, HubSpot reporting and conversion rate strategy.
- The U.S. pilot proved the program's viability in the U.S. market.
- Interest was captured and converted with minimal internal lift.
- Clear attribution and reporting enabled faster, data-driven decisions.
Their Challenges
Planet Aid had a foundational strategy and some internal execution capability. It needed a marketing partner to optimize campaigns, scale results and apply conversion-focused expertise.
The volunteer program had proven successful in Europe, but U.S. audiences responded differently. Although the message and mission were strong, Planet Aid lacked a systematic, data-driven way to convert traffic into qualified leads at scale. It faced three key hurdles.
Limited Internal Bandwidth
Planet Aid had limited internal bandwidth for campaign execution and monitoring.
Inconsistent U.S. Engagement
Engagement was inconsistent across U.S. channels.
Finding What Worked
Planet Aid needed to quickly identify what worked and double down.
How We Helped Planet Aid
New Perspective implemented a tightly scoped mix of strategy and hands-on support. This was a true U.S. pilot, so assumptions had to be rebuilt. Success required tight coordination between New Perspective and Planet Aid's internal team, combining strategic oversight with hands-on execution. Select a phase to see what we did.
Paid Media Strategy & Execution
- Launched lead generation campaigns on Meta, YouTube and Google Performance Max
- Ran A/B tests on audience segments, messaging and ad creative to identify high-performing combinations

Landing Page Optimization
- Conducted CRO audits and implemented improvements
- Tested multi-step vs. standard forms to maximize conversions
- Added targeted exit-intent popups to recapture abandoning visitors

Conversion Rate & Funnel Strategy
- Reviewed and optimized the lead nurture workflow, resulting in a 21% increase in click-through rates
- Supported Planet Aid with testing structure, form variations and prioritization

HubSpot Reporting
- Built a custom dashboard tracking source, state, conversion rates and form types
- Enabled real-time performance visibility for Planet Aid's internal team

What Planet Aid Achieved
Results by June 2025, four months after launch.
New contacts from paid ads
New contacts generated through paid ads since launch.
By June 2025Landing page form conversion rate
Average conversion rate across landing page forms.
By June 2025Nurture email open rate
Open rate for the lead nurture emails.
By June 2025Nurture email click-through rate
Click-through rate for the lead nurture emails.
By June 2025Figures are as of June 2025, four months after launch. The contact count covers new contacts generated through paid ads.
“It seems like the adjustments that were made really had a positive impact. Madison does a great job keeping us organized and on track while also bringing creative ideas and solutions. That’s why we’re scoring Q2 as a 9.5.”
Haley Chitty
Communications Manager, Planet Aid
Frequently Asked Questions
01What results did Planet Aid get from its U.S. campaign?
By June 2025, four months after launch, paid ads had generated 1,104 new contacts. Landing page forms averaged a 9.71% conversion rate. Nurture emails reached a 37.51% open rate and a 31.43% click-through rate.
02Which services did New Perspective provide?
The work covered paid media strategy and execution, landing page optimization, HubSpot reporting and conversion rate and funnel strategy.
03Which ad channels did Planet Aid use?
Lead generation campaigns ran on Meta, YouTube and Google Performance Max. New Perspective also tested audience segments, messaging and ad creative.
04How did Planet Aid rate the work?
Planet Aid gave a Q2 client satisfaction score of 9.5 out of 10.
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